MaiaCoach turns real work situations into personalized AI practice, built around your target skills and expected standards. Employees practice applying those skills, receive an assessment, and work on identified gaps through AI coaching and targeted practice.
Choose a business theme to create a contextualized practice scenario.
Start with a real work situation, the skills to develop, and your development goals. Each step shows how MaiaCoach turns that framework into practice, assessment, and measurable progress.
RAISONS · Present and defend your position
Understand the sources of value in the offer and how to compare beyond price.
Connect arguments to the customer’s priorities, support them with evidence, and check their impact.
Make the case confidently, stay factual, and remain open to the customer’s response.
Illustrative example · Focus on a negotiation skill.
The customer is asking for a price reduction while keeping the same service scope.
Illustrative example of scenario setup and assignment.
Procurement Director · AI persona
YouIllustrative preview of a spoken interaction with an AI persona.
You defend your proposal, but the argument still needs to connect to a specific priority and be supported by evidence.
Support and business continuity.
No concrete evidence or confirmation of the benefit.
“Our support helps maintain continuity in your operations.”
Illustrative example Three-year contract renewal.
Three-year contract renewal
Your arguments are more precise and more closely tied to the customer’s priorities.
Responses to price objections are still inconsistent.
Keep practicing a well-supported response, then check that it resolves the objection.
Illustrative overall and criterion scores · Mastery is confirmed over time.
AI ROLEPLAY
Adapt the practice experience to your needs. MaiaCoach lets learners practice real work situations through voice conversations or face-to-face with an AI avatar, depending on the level of immersion you want.
Focus on the conversation
Learners interact naturally with AI and practice leading the conversation, structuring their responses, and reacting to situations as they unfold.
Ideal for increasing practice opportunities and getting straight to what matters: practice.
Increase immersion
Learners interact face-to-face with a character embodied by an AI avatar. The visual presence makes the scenario feel more realistic and closer to a real professional conversation.
Ideal for increasing engagement and immersion in people-focused situations.
Whether used independently, alongside training, or as part of a group program, MaiaCoach gives teams practice in the situations they truly need to handle.
Each employee practices individually, at their own pace, on the situations they need to handle.
Extend group training with personalized practice before or after the session.
Reinforce application by having each participant work through targeted simulations.
Assess skill levels, identify gaps and areas for improvement, then provide targeted practice where needed.
Build the skills managers need to support, empower, and handle sensitive people situations.
Explore the scenariosTrain your teams for the key moments in the sales cycle, from prospecting to closing.
Explore the scenariosPrepare teams to handle sensitive customer interactions while protecting the quality of the relationship.
Explore the scenariosStrengthen impact, assertiveness, and collaboration in complex workplace situations.
Explore the scenariosGive employees practice making decisions when rules, risks, and competing interests come into tension.
Explore the scenariosTrain employees to factor sustainability priorities into their decisions, business cases, and conversations.
Explore the scenariosYour own situations, methods, and development goals can be the starting point for creating or adapting practice scenarios.
MaiaCoach consolidates practice results to surface observed proficiency, persistent gaps, skills to strengthen, and the groups concerned. L&D teams can then prioritize the next development actions.
Company view
From individual results to collective priorities, every data point should help decide what comes next.
MaiaCoach includes access controls, organization-level data isolation, and governance over conversational data to support demanding enterprise use cases.
Each organization has its own content, users, and data scope, with dedicated access rules.
View and management permissions depend on each user’s role and authorized scope.
Access, processing, and retention of practice data are governed according to their purpose in assessment and progress tracking.
Processing is governed by GDPR principles, with AI governance designed to address applicable AI Act requirements.
Need to evaluate MaiaCoach with your security, DPO, or IT teams?
Talk to our teamMaiaCoach adds practice opportunities to your existing learning programs. The platform can be used as a standalone practice environment or extend instructor-led, group, or digital learning so employees can practice, receive personalized feedback, and work on their areas for improvement.
No. You can start with one real work situation, the skills to develop, and the standards you want to observe. Your existing methods, guides, or training materials can then provide the foundation for structuring the practice.
A situation to practice, the target employees, and your existing business materials are enough to frame the project. The Authoring Tool lets you create or adapt practice scenarios, and MaiaCoach can also support their design depending on the service level you choose.
Results describe what is demonstrated during practice activities. Simulations are analyzed against the criteria defined for the situation and the evidence observed in the interaction. Dashboards then show how results change across attempts and the remaining gap to target proficiency. Progress in practice is not, on its own, proof of real on-the-job performance.
Data is organized by company, and access depends on user roles and authorized scopes. Our team can review the applicable setup with your L&D, security, and IT stakeholders.
Yes. A pilot can focus on one audience or use case before a broader rollout. Its scope and level of support are defined around your project.
Start with a real use case. We’ll show you a sample practice scenario, its assessment, and the targeted follow-up, then outline the content you’ll need and the right way to get started.
